Personal Data Controller and Data Protection Officer

The controller of your personal data is PKO BP Finat sp. z o.o., with its registered office in Warsaw (00-805), 89 Chmielna St., KRS no. 0000005874 (PKO BP Finat). You may contact PKO BP Finat by e-mail:, or in writing (to the address of PKO BP Finat’s registered office).
PKO BP Finat has appointed its Data Protection Officer – Mr. Pawel Ornoch, whom you may contact by e-mail:


or in writing (to the address of PKO BP Finat’s registered office). You may contact the Data Protection Officer for all issues concerning personal data processing and the exercise of data processing-related rights.

Data subjects

In connection with personal data processing, you may request the following from PKO BP Finat:
1) access to your data;
2) rectification of your data;
3) erasure of your data;
4) limitation of its processing;
5) raise objection against the processing;
6) transfer of the data.

Execution of the above rights can only be limited by express provisions
of the law. More information on this subject can be found in the GDPR, which is available on (Articles 12-23).

In addition to the rights listed above, you are entitled to withdraw your consent if it constitutes the legal basis for the processing. The consent withdrawal does not affect the lawfulness of the processing that happened before such withdrawal.

If you believe that PKO BP Finat is processing your personal data not in line with the law, you may lodge a complaint to the President of the Personal Data Protection Office (2 Stawki St., 00-193 Warsaw).
Disclosure of your data is each time necessary for the purposes for which the data is being collected.


What data do we collect?

PKO Finat endeavors to make the website user-friendly. In order to improve the efficiency of the service, anonymous cookies are used and statistical data about most popular search terms is collected, thanks to which navigation is updated on an ongoing basis to make searches easy and intuitive.

·         Cookies

Cookies are small text files from a website, that are stored by the user’s browser.

The information contained in cookies only includes details of a user’s activity on the website from which they were sent. Disabling cookies in the browser may block or limit some features of the website.

Through the cookies technology, only anonymous data about users is collected to make the website more user-friendly, increase website safety, and make ads less irritating Financial data, identification data or data allowing identification of website users is not collected or stored.

Cookies are used on the website; they are saved on the hard drive of the end user’s devices to facilitate navigation and adjust the website to the user’s preferences.

Browser settings allow users to disable or remove cookies. If a mobile device has iOS, it is required to enable cookies in order to use the full version of the website.

Two types of anonymous cookies are used by the website; they are not shared with any other sites.

There are two types of cookies in browsers:

  • session cookies – temporary files that are not saved on the hard drive; they are necessary for the context of a given session; they are very often used by various pages due to the nature of the HTTP;
  • permanent cookies – files that are not deleted after the browser is closed; they can be used by the website in the future; they include:
  • first-party cookies – the website configures them for its own needs only;
  • third-party cookies – the website stores them, so that they can be used by other pages.

·         System logs

System logs, i.e. a register of events – a chronological record of information about events and activities related to the website. They contain data such as IP address, from which a given subpage was visited, its address and access time. System logs are mostly used by PKO Finat for statistical purposes. Their analysis allows the content of the website and adverts to be adjusted to the users’ preferences. 

·         Links to other websites

PKO Finat is not responsible for the privacy policy of owners of webpages, links to which are available on its website. Users should read privacy statements on partner websites.

·         Floodlight

Some websites use the Floodlight technology to create collective stats on the use of the website. Floodlight is an electronic one-pixel (1x1) or transparent image.

Floodlight can recognize some information on users' computers, such as cookies numbers, website access time and date, and details of the website where Floodlight is placed.

What is the purpose we collect data for in connection with your visiting
- To align the content, including information on products and services offered by PKO Finat, to the users’ needs and interests;
- To ensure security of the services provided by PKO Finat;
- To take measurements that will enable to improve the products and services offered by PKO Finat.

Legal basis of data processing

The legal basis of data processing is the legitimate interest of PKO BP Finat (Article 6(1)(f) of the GDPR) as well as consent of the data subject (Article 6(1)(a) of the GDPR).

How long do we store the data for?

Cookies will be processed until you disable them. Below please find information about enabling/ erasing/ blocking cookies.

The PKO Finat information service website uses cookies selected in settings which are determined individually by the user for his/ her browser installed on his/ her device. In many browsers, cookies are enabled by default. The information service website user can change the settings or disable cookies at any time in his/ her browser, yet this may cause incorrect operation of the website.
Visiting the information service website with cookies enabled in the browser
means that cookies will be stored on the user’s device.

More information about cookies can be found in the “Help” section in the user’s browser menu or on the following pages.

• Cookies on Internet Explorer
• Cookies on Chrome
• Cookies on  Firefox
• Cookies on Opera
• Cookies on Safari

Users who read information available on the information service website, and do not want cookies to stay saved on their device, should erase them from their browser once the visit on the information service website is finished.

Data recipients

When visiting the information service website, the user’s computer will save cookies or Floodlight of advertising agencies and other entities offering analytics services who are acting upon PKO BP Finat’s request. It will allow them to recognise any information service’s user whenever s/he is visiting the website again, display ads adjusted to the user’s preferences, collect statistical data from information service websites or measure user’s reactions to a given ad.
The list of advertising agencies and other entities offering analytics services, with which PKO BP Finat cooperates, is available on PKO BP Finat’s website: